LOCA Celebrates ASEAN Business Award 2023 – The Best Customer Experience

We are thrilled to announce a momentous achievement for LOCA at the ASEAN Business Award 2023. Held in Jakarta on September 4th, LOCA’s outstanding victory in the category of “The Best Customer Experience” is not just a recognition of our hard work; it’s a reflection of our commitment to creating a lasting impact in the travel and payments industry.

At LOCA, our journey is not just about accolades; it’s about weaving dreams into reality. We take immense pride in being a Laotian startup that’s rewriting the narrative of travel and payments. Our win at this prestigious event is a testament to the extraordinary innovation that thrives within Laos, and the promise of transformation that LOCA carries.

However, our story doesn’t end with awards. LOCA’s essence is deeply embedded within our local community. With over 900 jobs created, we’ve become more than a business; we’re a lifeline for families. Among our 850 drivers, a remarkable 250 have embraced electric vehicles (EVs), embodying LOCA’s unwavering commitment to sustainability. These EVs have traveled over 1,000,000 kilometers, marking a significant step towards a cleaner, more responsible travel ecosystem.

LOCA’s dedication to greener travel extends far beyond the road; it’s ingrained in the very fabric of our nation. Currently operating 14 charging stations, we’re lighting the way for electric vehicle adoption in Laos. By June 2024, we’ll have an additional 13 stations, symbolizing our promise to create a future that’s kinder to the environment.

In the realm of environmental conservation, LOCA has made a monumental impact. By reducing oil dependency by over 350,000 liters, we’ve effectively eliminated around 600,000 kg of CO2 emissions. These figures are more than mere statistics; they embody our tangible commitment to preserving our planet for future generations.

LOCA PAY, our innovative payment solution, has also transformed the way tourists and visitors experience Laos. By linking their credit cards to LOCA PAY, they can seamlessly scan every LAO QR Code, which is widely accepted in Laos. LOCA PAY is currently supported by 15 banks that uphold the LAO QR Code standard, creating the largest QR Code payment network. LOCA PAY plays a vital role in connecting Lao SMEs to tourists worldwide, facilitating seamless transactions, and supporting local businesses.

As we look forward to the future, LOCA’s journey is far from over. We stand at the intersection of innovation and impact, and our vision is resolute. We’re here to inspire not only Laos but the entire ASEAN region. Our story is one of transformation, progress, and the belief that even the smallest beginnings can lead to profound change.

With each achievement, each kilometer traveled, and each life touched, LOCA’s mission becomes clearer: to harness the power of vision, commitment, and collective aspiration in our pursuit of a better world. The ASEAN Business Award 2023 is not just a celebration of our success; it’s a declaration of our unwavering commitment to a brighter, greener, and more sustainable future.

We extend our heartfelt gratitude to our exceptional team, dedicated drivers, vibrant community, and cherished customers who have believed in us and supported us every step of the way. Together, we are shaping a future where innovation meets sustainability, and where success is measured not just in awards, but in the positive impact we create.


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